The NTPUD Rate Relief Program will provide a monthly credit of $30 off a combined water and wastewater bill and $15 off a wastewater only bill for income-qualified customers. The Program will be available for residential wastewater accounts, and single family residential and multifamily residential water accounts.

The program will launch on July 1, 2024, and applications are available on the NTPUD’s website and in person at the District’s Office in Tahoe Vista, 875 National Avenue.

To be eligible for the Program, NTPUD residents must maintain their primary residence within the District and also be actively enrolled in the Liberty Utilities CARES program at the same address as their NTPUD water and/or wastewater services.

The Program will also allow local renters and tenants who are non-account holders with the NTPUD to apply and encourages those who are interested to discuss the Program benefits with their landlord(s).

The NTPUD Board of Directors will allocate $150,000 to support the Program in Fiscal Year 2024/2025 (July 2024 through June 2025). The Program will operate on a first-come, first-served model and will be limited to the annual funding available.

How to apply: 

  1. Fill out the NTPUD Rate Relief Program Application (CLICK HERE TO DOWNLOAD PDF)
  2. Sign and return your application to the NTPUD, one of three ways –
    1) Email the signed PDF to [email protected]
    2) Print and deliver the signed application to the NTPUD Main Office at 875 National Avenue, Tahoe Vista, CA 96148
    3) Print and mail your signed application to the NTPUD Attn: Customer Service P.O. Box 139, Tahoe Vista, CA 96148


If you have a question about the new NTPUD Rate Relief Program, please email [email protected] or call (530) 546-4212.

The program will launch on July 1, 2024.

The NTPUD Rate Relief Program is administered on a Fiscal Year (July 1 – June 30). Please allow at least 30 days for processing for the discount to appear on your statement once your application for the program is accepted. NTPUD Customers can apply at any time throughout the year, under a first-come, first-served model and rate relief will be limited to the annual funding approved by the NTPUD Board of Directors.

Learn more about the Liberty Utilities CARE Program:

Available to qualified residential customers in California. Low-income California residents may qualify for a discount on their monthly electric bill through California Alternate Rates for Energy (CARE) for Permanent Primary Residential Customers.

Click here to learn more.