Customer Services Department
Buying or Selling a Home in the District
Click here to learn more about what’s required with a change of ownership of a home in the District, including a Sewer Pressure Test.
The District strives to provide excellent customer service to our residents. Below are listed common requests by our customers. Please use the Contact Us request if you need something further.
Account and Billing information
The North Tahoe Public Utility District provides our customers with a variety of billing and payment options to allow you to pick the one that serves you best. Click here to learn more!
- Pay my bill
- Get my bill electronically: Available to customers who either pay their bill online, via automatic payment option, or by cash or check. Go to online bill pay and log into your account. Go to “My Profile” and sign up for electronic billing.
- Sign up for Autopay (Automatic Withdraw) to Pay my bill – All customers can sign up via the online billing website.
Construction and Building (New Construction, Remodels, Demolition)
- Plan Review Request Form (PDF download fillable form): Note: Prior to construction within the North Tahoe Public Utility District, staff must review and approve your plans. This Plan Review Request form must be completed and turned in with the plans in order to determine the cost of any applicable fees and if any special considerations or requirements shall apply. The District requires up to 15 business days to review the plans. Incomplete plans will need to be resubmitted once complete and may take up to an additional 15 business days to review.
- Customer Technical Specifications and Details