The North Tahoe Public Utility District provides our utility customers with a variety of utility billing and payment options to pay your water and/or wastewater bill each month. Our new Utility Customer Billing Website offers new payments options including – Autopay, e-Check, Pay-by-Phone, and credit card payments.

Click the links below to learn how to setup your account, autopayment methods, or pay-by-phone options on our new billing website.

Create My Account and Login

To create a profile, you will need a copy of your statement with the following information:

• Utility Account Number
• Last Name or Business Name (case sensitive)

Click link for a video tutorial: Account Registration

Setting Up My Autopayment

The Auto Pay option can automatically deduct your monthly payment from your bank account or credit card.  NTPUD will still send you a copy of your statement showing the account balance and payment processing date, but you won’t need to take any action.  Automatic payments are processed on the 20th.

Click link for a video tutorial: How to Update your Autopay Payment Method

Set up a Scheduled or Reoccurring Payment

This option allows you to schedule payment(s) for a future date in an amount you select.  You can choose to have this process for a specified number of payments or continue monthly.  You will have to register your account with a password for this option.

Click link for a video tutorial: Managing Your Recurring Scheduled Payments

Set up Pay-by-Text

Click link for a video tutorial: How to Register for Pay by Text

Click link for a video tutorial: Making a Payment Using Pay by Text

Set up Apple Pay or Google Pay

Click link for a video tutorial: Making a Payment Using Google Pay

Click link for a video tutorial: How to Make a Payment Using Apple Pay

Go Paperless Billing!

Reduce some clutter in your life.  It’s easy!

Click link for a video tutorial: Making a Payment and Signing up For Paperless

Viewing your Payment History and Billing Statements

Once you register your account you can view your payment history and billing statements.  Many customers find this tool helpful for tax purposes.

Managing Your Online Billing Account

Click link for a video tutorial: How a Payer Can Manage their InvoiceCloud Account

Managing Multiple Online Billing Account

Customers with multiple accounts can add additional account(s) to their profile so they can see all their accounts with one login.

Click link for a video tutorial: Account Linking

Managing Your Tenant Billing Account

Owner’s can set tenant(s) up with online guest access to make payments and view account information.  The homeowner will need to create an online account and provide permission for the tenant’s email.

Click link for a video tutorial: Multi-User Login