About the North Tahoe Public Utility District

Following are the mission statement, vision statement, and core values statement for the North Tahoe Public Utility District. Adopted  January 12, 2016.

The mission, vision and core values listed below were adopted as part of the District's Strategic Planning process.  You can read more about that process by clicking here.

Mission Statement

The mission of the North Tahoe Public Utility District is to be effective environmental stewards through the provision of efficient, safe and accountable water and sewer service; and  to provide, promote and support local and regional recreation and event facilities and activities for residents and visitors that enhance the well-being of our community.

Vision Statement

The vision for the North Tahoe Public Utility District is that we will provide the highest quality water and sewer systems, efficiently and economically managing for future demands, and that we will provide outstanding recreational facilities and services that are responsive to our community, while fostering positive long-term relationships with employees, customers, suppliers and partner agencies.

Core Values

  • Public and environmental safety at the highest level
  • Open Communications - be open to all points of view
  • Customer Service Excellence - provide exemplary customer service, and meet or exceed our customers' expectations
  • Transparency and Honesty - be fair, straightforward and factual
  • Public Trust - be committed to earning this every day
  • Protecting the Environment - be good stewards of what we have been given
  • Innovation and Creative Solutions - contribute and be receptive to new ideas
  • Cooperation - efficiencies come from collaboration and teamwork
  • Accountability - be responsible, deliberate, accurate and clear
  • Fiscal Stewardship - exercise careful watch over public funds

The North Tahoe Public Utility District provides sewage collection and transport services to our residents, the Tahoe Truckee Sanitation Agency is the agency that provides regional treatment services.  Read about why you get two bills and details on all the agency that transport sewage to the regional treatment plant.

District Facts

Sewer Department Water Department Recreation & Parks Department
Founded July 1948 November 1967 May 1968
Service Area 4,160 acres, 6.5 square miles 2,186 acres, 3.4 square miles, some areas of the District are served by Agate or Fulton Water companies 4,160 acres, 6.5 square miles
Number of Customers (2015) 5223  3,872  (Tahoe Main System - 3216, Carnelian System - 226, Dollar System - 272 These numbers don't include fire services) 5456 Parcels contribute to CFD 94-1
Length of Gravity Lines 74.8 miles 53.8 miles  
Average Age of Lines 30 years 32.1 years  
Length of Force Mains 6.6 miles N/A  
Number of Manholes (2014) 1,720 N/A  
Range of Pipe Size 6" to 36" diameter 1" to 16" diameter  
Number of Main Pumping Facilities 4 3: 1 lake source, 2 well sources  
Number of Satellite / Booster Stations 14 3  
Number of Tanks/Capacity 6.0 million gallons per day at Dollar Lift Station 8 tanks, 4,650,000 gallons  
2014 Average Daily Flow (Sewer) or Production (Water) 716,876 gallons 1,160,000 gallons  
2014 Annual Flow (Sewer) 261,660,000 gallons    
Peak Daily Flow (2014) Aug 7, 8, 9 & 10 July - 1.80 million gallons per day     
Annual Water Production (2014)   423,400,000 gallons  
Highest Water Production Month (2014)   July 2014 - 57,672,000 gallons  
Highest Water Production Month on Record   August 2008
70 million gallons
2015-2016 Annual Operating Budget $6,574,069 $3,773,496 $2,029,562

District Owned Property